What you receive
The Workflow Value Diagnostic produces:
- a current-state workflow and agreed problem boundary;
- an economic baseline and value hypothesis;
- an evidence register with confidence ratings;
- analysis of the operating cause;
- practical intervention options, including no project;
- a recommended implementation scope;
- data, security, control and adoption requirements;
- a benefit measurement method;
- a proceed, revise, hold or kill decision;
- a live executive readout.
What we need from you
A qualified diagnostic needs an executive sponsor, a named workflow owner and timely access to the relevant people and evidence. Technology, security and Finance participate where the workflow requires them.
The workflow should have a plausible path to at least $100,000 in annual value or equivalent strategic importance. That is a qualification guide, not a promised result.
The ten-day sequence
Days 1 and 2: boundary and baseline
We define where the workflow begins and ends, who owns it and how the current result can be observed.
Days 3 to 6: evidence and cause
We inspect the agreed data, decisions, exceptions, handoffs and systems. We separate the visible symptom from the condition that keeps recreating it.
Days 7 and 8: intervention options
We compare the simplest effective options. AI must earn its place against workflow change, controls, integration and conventional automation.
Days 9 and 10: decision pack
You receive the evidence, economics, recommended scope and measurement plan. The readout ends with proceed, revise, hold or kill.
Timing starts after required access is available. Missing inputs move the completion date.
Commercial basis
The diagnostic has a fixed scope and fixed fee, quoted after workflow triage. The quote depends on the evidence boundary, systems, stakeholders and access required. Implementation is separately approved and priced.
TightShip may offer limited founding-client terms after triage in exchange for timely access and structured feedback. Any permission to create an anonymised evidence asset, named case study or reference requires separate written agreement after results are known.
If implementation is recommended, any diagnostic credit or founding-client concession will be stated in the proposal. It is not automatic.
The diagnostic is not
- a free company-wide audit;
- an AI strategy workshop;
- a vendor selection exercise;
- a guarantee that implementation will be recommended;
- an excuse to gather data without a decision owner.
What happens after the decision
If the case is strong, TightShip issues a bounded implementation proposal. Pricing may be fixed, hybrid, outcome-unit or shared savings, depending on scope and what Finance can genuinely verify.
Read how pricing and value measurement work.
Questions buyers ask
What counts as one workflow?
One recurring operating path with an agreed start, finish, owner and problem boundary. Material scope expansion requires a written change.
Is implementation included?
No. The diagnostic creates an implementation decision and bounded scope. Implementation is separately approved and priced.
Do you always recommend AI?
No. The intervention may be workflow redesign, controls, integration, automation, narrow AI or no project.
Can the diagnostic recommend stopping?
Yes. A decision to hold or kill is a valid outcome when the economics, evidence or risk do not support implementation.
Bring one real workflow
The first call tests materiality, evidence, ownership and authority. It ends with investigate, fix, hold or kill.
Pressure-test one workflow