One Workflow to Value

What you receive

The Workflow Value Diagnostic produces:

• a current-state workflow and agreed problem boundary;
• an economic baseline and value hypothesis;
• an evidence register with confidence ratings;
• analysis of the operating cause;
• practical intervention options, including no project;
• a recommended implementation scope;
• data, security, control and adoption requirements;
• a benefit measurement method;
• a proceed, revise, hold or kill decision;
• a live executive readout.

Download the one-page diagnostic brief, review the illustrative invoice-exception diagnostic or the illustrative field-service diagnostic. Both samples use fictional data and are not client results.

What we need from you

A qualified diagnostic needs an executive sponsor, a named workflow owner and timely access to the relevant people and evidence. Technology, security and Finance participate where the workflow requires them.

The workflow should have a plausible path to at least $100,000 in annual value or equivalent strategic importance. That is a qualification guide, not a promised result.

The ten-day sequence

Days 1 and 2: boundary and baseline

We define where the workflow begins and ends, who owns it and how the current result can be observed.

Days 3 to 6: evidence and cause

We inspect the agreed data, decisions, exceptions, handoffs and systems. We separate the visible symptom from the condition that keeps recreating it.

Days 7 and 8: intervention options

We compare the simplest effective options. AI must earn its place against workflow change, controls, integration and conventional automation.

Days 9 and 10: decision pack

You receive the evidence, economics, recommended scope and measurement plan. The readout ends with proceed, revise, hold or kill.

Timing starts after required access is available. Missing inputs move the completion date.

Commercial basis

The diagnostic has a fixed scope and fixed fee. The fee is confirmed after workflow triage, before files or system access are requested. It depends on the evidence boundary, systems, stakeholders and access required. Implementation is separately approved and priced.

TightShip may offer limited founding-client terms after triage in exchange for timely access and structured feedback. Any permission to create an anonymised evidence asset, named case study or reference requires separate written agreement after results are known.

If implementation is recommended, any diagnostic credit or founding-client concession will be stated in the proposal. It is not automatic.

The boundary

The diagnostic covers one agreed workflow and produces a decision rather than a predetermined implementation sale. It is not a company-wide audit or an open-ended strategy programme.

Why a stop decision still has value

The fee pays for the baseline, evidence, reasoning and decision pack. If the right answer is hold or kill, those artefacts show why further investment is not justified and what would need to change before the decision should be revisited.

What happens after the decision

If the case is strong, TightShip issues a bounded implementation proposal. Pricing may be fixed, hybrid, outcome-unit or shared savings, depending on scope and what Finance can genuinely verify.

Read how pricing and value measurement work.