Pressure-test one workflow

The call is useful when

• a workflow creates recurring exceptions, rework or delay;
• a reconciliation or handoff absorbs scarce people;
• a process has become expensive after growth or acquisition;
• an AI or automation idea has no credible value path;
• a CEO, CFO or COO needs a bounded next decision.

We will ask

• What happened that made this worth discussing now?
• Where does the workflow start and finish?
• What does the problem affect: cost, cash, capacity, service, revenue or risk?
• Which evidence exists?
• Who owns the workflow?
• Who can approve implementation?
• How could the current and future result be observed?

The call ends with a decision

Investigate: enough signal for a paid Workflow Value Diagnostic.
Fix: the problem and intervention are already bounded enough to scope.
Hold: ownership, evidence, access or timing needs to change first.
Kill: the value or evidence does not justify further work.

If a diagnostic is recommended

If the workflow qualifies, TightShip will provide a fixed-scope diagnostic proposal with the fee, evidence boundary, required access and decision timing. The fee is confirmed before files or system access are requested. The work normally takes ten business days after required access is available.

See exactly what the diagnostic includes.

Something to forward internally

Download the one-page diagnostic brief for your workflow owner or CFO. The fictional invoice-exception sample and field-service sample show the evidence, options and decision format without implying client results.