The call is useful when
- a workflow creates recurring exceptions, rework or delay;
- a reconciliation or handoff absorbs scarce people;
- a process has become expensive after growth or acquisition;
- an AI or automation idea has no credible value path;
- a CEO, CFO or COO needs a bounded next decision.
We will ask
- What happened that made this worth discussing now?
- Where does the workflow start and finish?
- What does the problem affect: cost, cash, capacity, service, revenue or risk?
- Which evidence exists?
- Who owns the workflow?
- Who can approve implementation?
- How could the current and future result be observed?
The call ends with a decision
Investigate: enough signal for a paid Workflow Value Diagnostic.
Fix: the problem and intervention are already bounded enough to scope.
Hold: ownership, evidence, access or timing needs to change first.
Kill: the value or evidence does not justify further work.
If a diagnostic is recommended
If the workflow qualifies, TightShip will provide a fixed-scope diagnostic proposal with the fee, evidence boundary, required access and decision timing. The work normally takes ten business days after required access is available.
See exactly what the diagnostic includes.
Questions buyers ask
What should I bring?
One recurring workflow problem, why it matters now and a rough sense of who owns it. You do not need to send files before the call.
Is this a free diagnostic?
No. Triage tests whether a paid diagnostic is justified. TightShip does not inspect files or design a solution during the call.
What happens after the call?
TightShip recommends investigate, fix, hold or kill. If a paid diagnostic is justified, you receive a short proposal with boundary, outputs, access, timing and price.